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Black FOS Login Screen

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If you are experiencing this issue, please right-click on your Citrix Receiver icon:

If you are having trouble locating this icon, it can be at the bottom of your windows screen within the ^ icon of your toolbar.

Select Advanced Preferences and then select the High DPI option from the list:

In the Scale the session for the high-resolution screen, please try the 'No, use native resolution' or the 'yes' depending on your individual computer settings.

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