Proceed to the Stellar Cloud Portal at go.stellar.aero
Click the "Forgot Password" link under the Log On button
Enter your user name (user name is your full email address)
If utilizing the email link option, please wait for an automated email to arrive from the password reset program and follow the on screen instructions.
*be sure to check your SPAM folder if no email is received*
Options can be updated, just email email@example.com and have the support team send the password reset utility login to update your verification options
If answering questions, answering a question properly allows for a password change. Passwords must conform to certain criteria, listed on page. When all green check marks are present, click on "Reset Password"
When you receive notice that your password will expire, you should take proactive steps to update the password so that there is no interruption in your workflow.
To update the password manually, select your user name in the top right corner of Stellar Cloud
Select continue to acknowledge that you will need to log back in with your new password in order to launch your hosted applications.
Input your old password and update a new password